Db9999 believes gaming should be a source of enjoyment — not stress. That's why we are dedicated to ensuring a safe, balanced, and responsible gaming environment for every member.
On db9999, you decide how much time and money you spend on gaming. We simply provide the right tools.
Db9999's responsible gaming commitment goes beyond words — it is backed by real, proven measures
On db9999, you can set your own daily, weekly, or monthly limits for deposits and bets. Limits take effect immediately once set.
Set a limit on how many hours you can play continuously on db9999. Once your time is up, db9999 will automatically send you a reminder to take a break.
If you need a break from db9999, use the Self-Exclusion option. You can lock your account for as little as 7 days or permanently.
Use db9999's cooldown feature to take a 24 to 72-hour break from gaming. You will not be able to log in during this period — use the time to clear your head and make better decisions.
If you no longer wish to receive promotional emails, SMS, or push notifications from db9999, you can opt out of all marketing communications through Settings at any time. No hassle involved.
Db9999 strictly prohibits account registration for anyone under 18. Age verification is mandatory during registration and KYC. We are committed to supporting parents in keeping devices out of reach of children.
Responsible gaming means keeping gaming as a healthy part of your entertainment — not letting it become the center of your life or a way to make money. db9999 believes every member is capable of making their own decisions, but having the right information and tools makes all the difference.
Online gaming is growing rapidly in Bangladesh. At db9999, our responsibility goes beyond entertainment — we are committed to the financial and mental well-being of every member. Responsible gaming means knowing your limits before you play, and staying within them while you enjoy yourself.
The core principles of responsible gaming on db9999 are: gaming should be fun, never compulsory; only bet what you can afford to lose; never chase losses by betting more; and gaming should never take priority over family or professional responsibilities.
Keep in mind: Gaming on db9999 is purely optional entertainment. There are no guaranteed wins, and chasing losses by betting more is never a wise decision.
We don't always realize when gaming is having a negative impact on our lives. db9999 wants you to be aware of the warning signs below. If even one of them applies to you, pause and seek help.
Betting beyond your budget: You are spending beyond your means and struggling to cover everyday expenses.
Chasing Losses: Repeatedly placing larger bets to try to recover money you've lost.
Hiding from family: Keeping your gaming activity hidden from family or friends.
Sleep & work problems: Gaming is cutting into your sleep and making it hard to focus at work.
Unable to stop: Unable to stop gaming even when you want to, or feeling restless when you try.
Borrowing to game: You are borrowing money from people you know to fund your gaming.
Emotional distress: Feeling excessive frustration, anger, or anxiety when you lose.
Social withdrawal: Gaming is taking time away from your family and friends.
Caution: If you notice any of the signs above, contact db9999's support team or use the Self-Exclusion feature. Acknowledging the problem is the first step toward solving it.
Db9999 provides every member with a range of practical tools to help them stay in control of their gaming experience. All tools are completely free and available at any time.
Set a maximum daily, weekly, or monthly deposit limit on db9999. Limits take effect immediately. To increase a limit, a 72-hour cooling-off period applies — but you can lower it at any time instantly.
Set a loss limit in advance so you know how much you are comfortable losing over a given period. Once you reach that amount, db9999 will stop you from playing further, preventing the situation from getting worse.
Set a limit on how many minutes or hours you will play before you start. When the time is up, db9999 will automatically log you out and suggest you rest before your next session.
Take a break from db9999 for 24, 48, or 72 hours. During this period, no transactions or gaming activity will be possible on your account. It's the best way to step back and make clearer decisions.
Exclude yourself from db9999 for anywhere between 7 days and 6 months, or permanently. Once self-exclusion is active, you cannot easily reverse it even at your own request — this is a serious and effective measure.
At set intervals, db9999 will remind you how long you have been playing and how much you have spent. These reminders help keep you grounded in reality.
How to use it: Log in to your db9999 account, go to "Account Settings" → "Responsible Gaming" and you'll find all available tools. For any issues, our 24/7 live chat support team is ready to help.
Responsible gaming on db9999 is not just about using tools — it's about having the right mindset. Following the tips below will keep gaming enjoyable at all times.
Before you start playing on db9999, decide how much you are willing to spend. Be mentally prepared to lose that amount. Never bet with household money or emergency savings.
Decide how many hours you will play before you start. Set an alarm on your phone or use db9999's session time limit feature. Make sure you stop when the time is up.
Gaming on db9999 is for entertainment, not a source of income. Don't get frustrated after a loss, and don't get carried away and bet more after a win. Play with a clear head.
Avoid gaming when you are angry, frustrated, lonely, or have been drinking. Your judgment is impaired in these states, and the risk of harm increases significantly.
Talk openly with family or trusted friends about gaming on db9999. There's no need to hide it — there's nothing to be ashamed of when you play responsibly.
Winning is not guaranteed in any game. Chasing losses by placing bigger bets after a loss is one of the most dangerous mistakes you can make. Use db9999's Loss Limit to protect yourself from falling into that trap.
Db9999 strictly prohibits anyone under 18 from opening an account or using our gaming services. Age verification and KYC documentation are mandatory during the registration process.
Advice for parents & guardians: Use a PIN, password, or biometric lock on your device. Install parental control software on your browser. Set separate passwords for your bank account and mobile banking apps that your children do not know.
If a minor is identified: If you believe a minor may be using db9999, please contact our 24/7 support team right away. We will investigate quickly and take the necessary action.
Gaming addiction is a real issue, and seeking professional help is not a sign of weakness — it takes courage. db9999 is always here for you.
When you use db9999's Self-Exclusion feature, we will also remove you from all future promotional communications. Your well-being is our top priority.
As an entertainment platform, db9999 is committed to the well-being of our members. We pledge to keep responsible gaming at the heart of everything we do — because people's welfare will always come before profit.
Our goal: We want every db9999 member to get nothing but enjoyment from gaming — with no regrets. To learn more about responsible gaming FAQ Page View or contact our Terms and Conditions Read.
Answer the following questions honestly. If most of your answers are "yes", please reach out to the db9999 support team.
Answers to the most frequently asked questions about db9999's responsible gaming policy
Staying aware of your own risk level is essential to responsible gaming on db9999
If you are at moderate or higher risk, activate db9999's responsible gaming tools right now. Problems are always easiest to address while they are still small.
Join db9999 and use our responsible gaming tools to keep your experience enjoyable every step of the way. Your control, your enjoyment.